Erin Ramsay, a SOLAS Qualified Legal Accounts Implementation & Support Specialist, has been a key part of Denovo for nearly a decade. With her expertise in implementing and training on the accounting module of Denovo’s practice management platform, Erin’s approach ensures law firms are not only compliant but efficient. In this Q&A, Erin shares her insights on the importance of integrated legal accounts software, the challenges she’s faced when training clients, and the exciting developments coming to Denovo’s accounts software in 2025.